Technical Support to Client & Sales Staff
To handle customer complains at site
To provide technical literature / information to sales team & customers
To prepare price & product comparison with the competing brands
To answer escalated customers inquiries
To attend trainings offered by ABB & CHINT
To analyze & process warranty claims of customers
To Prepare & send Quotations to the customers
To Process Customers orders & arrangements for the delivery of the product
Internal Coordination amongst sales team
Project Costing
Coordination with KHI Team
Reservation of product when required.
General Assistance to RMS
Preparation of sales reports
Stock Analysis
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